nustagame Privacy Policy

When you register and use the nustagame platform, we collect certain personal information that is necessary to operate your account and provide our services to you. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is required to process deposits and withdrawals in Philippine pesos. During the verification process, we may request a copy of a valid government-issued ID to confirm your identity and ensure you meet the minimum age requirement. When you use the platform, we automatically collect technical data such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. All information collected is limited to what is genuinely needed to deliver a safe and functional service.

The personal information you provide is used primarily to create and manage your nustagame account, process transactions, and deliver the platform features you have signed up for. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts. Your identity and age verification data is used to comply with our obligations under applicable regulations and to ensure that only eligible adult players in the Philippines can access the platform. Technical and behavioural data is used to monitor platform performance, investigate potential fraud or abuse, and improve the reliability of our services. We do not use your personal information to send unsolicited marketing communications unless you have explicitly opted in to receive them. If you have opted in, you may withdraw your consent at any time by contacting our support team. We never sell, rent, or trade your personal data to third parties for their own marketing purposes.

nustagame does not sell or disclose your personal information to unrelated third parties for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their specific functions. All third-party service providers we work with are required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines if we are legally required to do so or if disclosure is necessary to protect the rights and safety of our users. In the event of a business restructuring or transfer of ownership, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not share your data with other online gaming platforms or unrelated commercial entities. Any sharing of data is always limited to the minimum necessary for the stated purpose.

Your personal data is stored on secure servers with access controls and encryption measures in place to protect it from unauthorised access, loss, or misuse. We apply industry-standard security practices including encrypted data transmission, secure login protocols, and regular security reviews to maintain the integrity of our systems. Access to your personal information within our organisation is restricted to staff members who genuinely need it to perform their job functions, and all such staff are bound by confidentiality obligations. We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations or legitimate business needs. When data is no longer needed and retention is not required by law, it is securely deleted or anonymised. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong password and keep your login credentials private. If you believe your account security has been compromised, please contact us immediately so we can take appropriate action.

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of that data at any time. You may also request that we correct any inaccurate or incomplete information in your account records. If you wish to close your account and have your personal data deleted, you may submit a request to our support team, subject to any legal retention obligations that may apply. You have the right to withdraw your consent to optional data processing activities, such as marketing communications, at any time without affecting the lawfulness of processing that occurred before your withdrawal. If you have concerns about how your data is being handled, you are encouraged to raise them with us directly so we can address them promptly. We aim to respond to all data-related requests within a reasonable timeframe. For further guidance on your rights and how to exercise them, please visit our FAQ page.

nustagame may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will update this page with the revised policy and note the date it takes effect. Your continued use of the platform after any updates have been published constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect your personal information. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. The most current version of this Privacy Policy is always available at this page. For questions about this policy or your data, the FAQ page provides additional guidance written specifically for Filipino players.